Principles

ASSESSING PERFORMANCE NEEDS

1. Prepare to assess

2. Identify performance gaps

3. Determine causes of performance gaps

4. Identify requirements for closing gaps

5. Validate next steps and measures

DESIGNING CURRICULA

1. Identify goals, principles and constraints

2. Create preliminary roadmap for curriculum

3. Design detailed roadmap for curriculum

4. Prototype curriculum components

5. Prepare to implement and sustain curriculum

Designing Learning Experiences

1. Conduct design analysis

2. Establish learning objectives and evaluation methods

3. Create detailed design

4. Develop materials

5. Support implementation

Facilitating Learning

1. Prepare to facilitate

2. Create learning environment

3. Engage learners

4. Foster learning

5. Assess learning

Supporting Transfer of Learning

1. Design transfer of learning

2. Implement support for transfer of learning

Evaluating Learning

1. Evaluate learner reaction

2. Evaluate learning objectives

3. Evaluate transfer of learning

4. Evaluate business results

Partnering with Clients

1. Demonstrate awareness of client organization

2. Support clients in making effective choices

3. Develop agreements with clients

4. Manage changes throughout a project

5. Interact effectively

THE COMPETENCY WHEEL

The principles are grouped into six phases typical in any performance improvement project lifecycle. Throughout the phases of a project lifecycle, it is critical to maintain a strong relationship with the client.

Click on each phase on the wheel to find out more.

Assessing PerformanceNeeds Designingcurricula Designinglearningexperiences Facilitatinglearning SupPortingtransfer oflearning EvaluatingLearning Partneringwith Clients Designing Curricula Identify goals, principles and constraints Create preliminary roadmap for curriculum Design detailed roadmap for curriculum Prototype curriculum components Prepare to implement and sustain curriculum Assessing PerformanceNeeds Facilitatinglearning SupPortingtransfer oflearning EvaluatingLearning Designinglearningexperiences Partneringwith Clients Designingcurricula Designing Learning Experiences Conduct design analysis Establish learning objectives and evaluation Create detailed design Develop and validate materials Support implementation Assessing PerformanceNeeds Facilitatinglearning SupPortingtransfer oflearning EvaluatingLearning Designingcurricula Designinglearningexperiences Partneringwith Clients Facilitating Learning Prepare to facilitate Create learning environment Engage learners Foster learning Assess learning Assessing PerformanceNeeds SupPortingtransfer oflearning EvaluatingLearning Designingcurricula Designinglearningexperiences Facilitatinglearning Partneringwith Clients Supporting transfer of Learning Design transfer of learning Implement support for transfer of learning Assessing PerformanceNeeds EvaluatingLearning Designingcurricula Designinglearningexperiences Facilitatinglearning SupPortingtransfer oflearning Partneringwith Clients Evaluating Learning Evaluate learner reaction Evaluate learning objectives Evaluate transfer of learning Evaluate business results Assessing PerformanceNeeds Designingcurricula Designinglearningexperiences Facilitatinglearning SupPortingtransfer oflearning EvaluatingLearning Partneringwith Clients Assessing Performance Needs Prepare to assess Identify performance gaps Determine causes of performance gaps Identify requirements for closing gaps Validate next steps and measures Designingcurricula Designinglearningexperiences Facilitatinglearning SupPortingtransfer oflearning EvaluatingLearning Assessing PerformanceNeeds Partneringwith Clients Partnering with clients Demonstrate familiarity with the organization Communicate effectively with client, learners, and other stakeholders Develop agreements with clients Expand thinking about solutions Manage changes throughout a project Assessing PerformanceNeeds Designingcurricula Designinglearningexperiences Facilitatinglearning SupPortingtransfer oflearning EvaluatingLearning Partneringwith Clients

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