Senay Kibneh Abdi

Independent

Trainer

As a seasoned banking professional with over a decade of experience, I specialize in branch operations, training, and management within the financial services industry. A commitment to excellence in customer service, strategic business development, and staff development has marked my career at the Commercial Bank of Ethiopia.

In my current role as Senior Bank Trainer, I design and deliver comprehensive training programs that equip teams with the skills and knowledge needed to excel in a dynamic financial environment. My experience as a Branch Business Manager and Customer Service Manager has honed my ability to drive operational efficiency, enhance service quality, and foster strong client relationships.

I hold advanced degrees in both Financial Services and Human Resource Management, complemented by a broad range of certifications in consultancy, compliance, and financial analysis. My multi-lingual capabilities further enhance my ability to connect with diverse teams and clients.

Driven by a passion for continuous improvement and innovation, I aim to contribute to the growth and success of forward-thinking financial institutions. I'm always eager to explore new challenges and opportunities that allow me to leverage my expertise to make a meaningful impact.