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July 16, 2021 Valentine Kayumbi

Impact of the IFC training: KCB Bank MSME Customers Story

COVID-19 and related restrictions came as a shock to our entire team. We had just finished our first quarter of training sessions in 2020 and we were waiting to get started on the remaining sessions planned for the year.

July 14, 2021 Karen Feeley

Do the Write Stuff

If you have ever hired anybody, you know how tricky the process can be.  First, you have to locate candidates.  Then, you need to down-select to two good candidates.  Possibly, you check references.  When hiring instructional designers, the best test is to look at a sample of their instructor guides.

July 01, 2021 Dr. Madhu Aman Sharma

Training Requirements for the Effective ISO Implementation

Preparing for the International Organization for Standardization (ISO) implementation process of any ISO standard remains a challenge for organizations of any size.

June 29, 2021 Karen Feeley

The Search for the Perfect Hiring Indicator

Several years ago, while working for another company, I was charged with hiring 40 contract trainers and instructional designers in a 3-month period.  As part of this hiring process, I read resumes, conducted phone and in-person interviews, held training auditions, and read writing samples.

June 23, 2021 Adnan M. Al-Sada

كيف تقيم القدرات الكامنة للموظفين؟ (How do you assess the latent capabilities of employees?)


يمثل تقييم القدرات الكامنة للموظفين أحد المجالات، بل أحد الأغراض التي يخدمها نظام تقييم الأداء. 

June 10, 2021 Adnan M. Al-Sada

إلى أين نتجه؟ ( Where are we going? )

                             أصبح العالم متصلًا للغاية وتنافسيًا على نحو متزايد. إن التقدم التكنولوجي الحديث إلى جانب الحماس الذي عبرت عنه الدول الأقل تقدماً في العالم للتقدم والنمو والتطور، يقود العالم إلى كوكب أكثر إنتاجية

June 09, 2021 Adnan M. Al-Sada

لماذا تحتاج إلى التعلم؟ (Why should you keep learning?)

التعلم لا يتوقف أبدا، أو في الواقع يجب ألا يتوقف أبدا، فمع تقدمك في الحياة تدخل حيز اهتمامك موضوعات جديدة، وبالطبع ستحتاج إلى التعلم من أجل استكشاف أي موضوع جديد.

June 02, 2021 Karen Feeley

ISO Quality Instructional Designers

If you are spearheading your organization’s implementation of a new policy, process, or system, don’t wait until a month before go-live to start thinking about your training needs.  Custom processes or systems require custom training.

May 26, 2021 Karen Feeley

Is Your Custom Training Hitting the Mark?

If you want to enhance your employees’ time management skills, the process is simple: send them to the training provider that offers the best value for a generic course. Hundreds of providers do a good job at conveying well-tested information.

May 17, 2021 Karen Feeley

Does Implicit Bias Impact Your Training?

In all likelihood, it probably does.  “Implicit bias” is the attitudes or stereotypes that affect our understanding, actions, and decisions in an unconscious manner.  Unlike plain “bias,” where we consciously choose to act in ways that support our biased views, implicit bias often causes us to act in ways that we do