Zelia Berta Viana Oliveira de Araujo

Independent

Trainer

I am a Markets Dealer with over 20 years of experience in the Banking Industry, specializing in Foreign Exchange Trading, Liquidity Management and Treasury Operations. Throughout my career, I have held various roles across Banking Operations, including Foreign Currency Teller, Payments Supervisor, Reconciliations, Relationship Management and Financial Markets.

In my current role, I support clients with foreign exchange solutions while monitoring market developments and managing financial risks. I work closely with internal and external stakeholders to deliver effective and customer-focused outcomes.

In addition to my role in Financial Markets, I serve as a Financial Literacy Facilitator, delivering educational programs that empower individuals and communities to improve their financial knowledge, build confidence in managing money and make informed financial decisions.

I am passionate about continuous learning, professional development, and sharing knowledge with others. My goal is to contribute to financial inclusion and support individuals and businesses in achieving their financial objectives through education, sound financial practices and strong client relationships.

As a mother of four, I have developed strong time management, adaptability, and leadership skills, balancing professional responsibilities with family commitments. I believe in leading by example and supporting others in achieving both personal and professional growth.