The webinar "Engaging Participants Online" is the first of webinar series hosted by Grow Learn Connect. It focuses on how to create and deliver interactive and engaging online sessions for small or large audiences. The webinar offers practical tips (also in French) and guidelines (also in French) specific to the online environment.

OPENING REMARKS: Khadiga Hassan Fahmy, Senior Operations Officer, Financial Institutions Group, IFC

Khadiga has over 16 years of experience in SME development. She works with IFC’s Financial Institutions Group Advisory and leads the Non-Financial Services (NFS) workstream, supporting financial institutions in developing NFS value propositions for various SMEs segments. Having led IFC’s skills development program in MENA, she has extensive experience advising clients across sectors on the design and delivery of skills development solutions for MSMEs in their value chains. Prior to joining IFC, she spent 10 years working with multinationals in marketing with focus on customer research, market segmentation, strategy development, customer value proposition development, and product development.

PRESENTER: Karen A. Feeley, MBA, PMP 

Karen has 25 years of experience in analyzing learning and training needs, creating training strategies, designing courses, training trainers, delivering training, and managing training projects on a variety of topics, including cultural awareness, interpersonal networking, instructional design, facilitation, performance management, consulting, financial literacy, business management, diversity awareness, agricultural best practices, financial auditing, and interpersonal communications. She has advised Fortune 500 companies, government agencies, and multi-lateral organizations on workplace learning since 1996. In 2009, she founded Comprehensive Learning Solutions, a global corporate training consulting firm.

Karen has designed and delivered training in Africa, Asia, Europe, North America, and the Caribbean. She holds an MBA degree in Human Resources Management, with an emphasis on Training and Development, and is an IFC Global Master Trainer in Facilitating Face to Face Learning, an IFC-LPI TPMA certified Trainer and Assessor, an IFC-certified Instructional Designer, and a certified project manager (PMP). Karen resides in the USA and speaks English, French, and Chinese. 

READ Karen's interview