The business environment today is characterized by rapidly changing organizational structures and technological evolution. Yet, many training companies do not have established strategies to effectively maneuver and adapt to these changes and challenges. The deliberate implementation of knowledge management (KM) practices could contribute enormously to the growth of training SMEs, improving their performance and efficiency. 

This webinar builds on the previous webinar “How to Become More Competitive and High-Performing through Effective Knowledge Management Practices”  and aims to equip consultants, managers, executives, and training professionals in charge of training and consulting SMEs with knowledge on how to effectively establish and sustain good knowledge management practices. By the end of the webinar, participants will: 

• Learn about practical guidelines to help them work through the KM implementation process. 
• Develop and implement strategies to effectively integrate KM into their business practices. 
• Identify knowledge needs and define the goals and objectives of a knowledge management strategy. 
• Establish a basis against which to measure progress

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