Webinar 61: Who Signed Off on This? How Stakeholder Non-Involvement Destroys Training Impact

August 19, 2026

This webinar is scheduled for August 19, 2026, 10 a.m. EDT

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Zainab, an independent L&D consultant, had just landed a contract with DeltaCore Engineering Ltd. The HR Manager made a confident request: “We need communication training for our junior engineers; they are not escalating issues, and it is delaying our project timelines.”

Zainab designed the session, secured the budget, and delivered the training. Feedback forms were glowing. Her client was pleased. Until four weeks later. The Managing Director called in frustration: “We just lost a ₦20 million project. The engineers didn’t speak up again. I thought you trained them?” Zainab was stunned. She had. But when she later spoke to the Head of Projects, the truth emerged: “These delays are not because of poor communication. It is fear. These guys don’t speak up because our culture punishes mistakes.”

This session equips you to avoid that trap.

There it was:

  • No one had spoken for the business.
  • No stakeholder helped define the real issue.
  • Zainab’s training was solid but misaligned.
  • Now her reputation was at risk.

Why Attend This Webinar?

  • If you design training without stakeholder alignment, you risk:
  • Delivering excellent content to the wrong problem.
  • Wasting client budget and your credibility.
  • Missing business impact, even when training was flawless.

What You Will Gain

  • A clear framework to identify and engage the right stakeholders
  • Tools to extract unspoken expectations and verify root performance issues
  • A stakeholder alignment checklist you can apply immediately
  • Insight into how stakeholder silence causes misdiagnosis—and what to do about it

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PRESENTER

Sandra Ihenacho: Africa’s Leading Voice on Training Transfer Effectiveness | Creator of the TTE-OS | CEO, M.Bryan Consulting Limited | Convener, ITTEC

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Sandra Ihenacho is a scholar-practitioner, global trainer, and Africa’s leading voice on Training Transfer Effectiveness. She is the CEO of M.Bryan Consulting Limited, a human capital development organization that helps organizations ensure that knowledge and skills gained from training are consistently applied on the job to produce measurable performance improvements and business impact. 

She is the creator of the proprietary Training Transfer Effectiveness Operating System (TTE-OS), which comprises two models and one framework:

  • The Needs Validation Process (NVP) Model
  • The Pre-, During-, Post-Training Transfer Effectiveness (PDP) Model
  • The Training Transfer Effectiveness Sustainability Framework (TTE-SF) 

Through the TTE-OS, Sandra helps organizations validate whether training is the appropriate solution, design and execute training for workplace application, and embed the conditions required to sustain Training Transfer Effectiveness across their people, processes, and environment and culture. 

Sandra is also the Convener of the International Training Transfer Effectiveness Conference (ITTEC) and a pioneer of the Training Transfer Effectiveness Movement across Africa, advancing her mandate to make Training Transfer Effectiveness a Standard, not an Exception. 

Her professional credentials include IFC-Certified Master Trainer in Facilitating Learning, IFC-LPI TPMA Assessor and Trainer, Certified Transfer Designer, Kirkpatrick Certified Professional—Bronze Level, Transformational Coach, and Group and Team Coach. She is also a signatory to the IFC Principles for Learning. 

With more than 17 years of professional experience, Sandra has designed and delivered learning interventions for organizations across different sectors, reaching more than 15,000 participants. She also supports organizations through diagnostics, consulting, capability development, coaching, mentoring, and the facilitation of strategy and visioning sessions. 

Sandra also serves as a resource person at the Lagos Business School.

 

READ OUR INTERVIEW WITH SANDRA

 

This free webinar is brought to you by the IFC Grow Learn Connect program implemented in partnership with the Government of Luxembourg.

Photo by Sebastian Herrmann on Unsplash


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