Penolope, the HR Lead at FleetCore Technologies, sat back in frustration as the quarterly dashboard came in. They had spent ₦14.2 million on training in the last 6 months top providers, excellent ratings, 95% completion rates.

And yet:

• Sales reps were still skipping CRM updates.
• Customer service complaints hadn’t dropped.
• Team leads were still micromanaging despite leadership training.

The MD’s words echoed in his head: “We are training them… but nothing is changing WHY?”

This isn’t just a FleetCore story it is a pattern playing out across organizations:

1. Great training delivery.

2. Minimal application.

3. No sustained impact.

Why? Because most training is only strong in the “During” phase. The pre- and post-structures where impact is planned and sustained are broken or missing.

In this webinar, we open up the entire system and reveal why well-delivered training still fails and what you must build before and after if you are serious about Impact, Return on Expectation (ROE), and Return on Investment (ROI).
 

Why Attend This Webinar?

If your team keeps delivering solid training programs with little on-the-job change, this session is for you.
We will help you uncover:

• Where your current system is leaking impact
• Why evaluation scores are often misleading
• How to map the missing structures that support transfer
• What a complete Training Transfer Effectiveness Operating System (TTE-OS) looks like in action

This is your diagnostic session before ITTEC 2026 – 2.0.
Bring your real challenges and let us work with you to fix what is broken.
 

What You Will Walk Away With

• A rapid diagnostic tool to assess your Pre–, During–, and Post-training structures
• Clarity on why good training often dies quietly after delivery
• The language to win leadership support for transfer-sustaining systems
• A bold invitation to ITTEC 2026 – 2.0 to dive deeper and scale what works

PRESENTER

Sandra Ihenacho: IFC-certified master trainer, IFC-LPI TPMA assessor and trainer, certified Transfer Designer, and CEO of M. Bryan Consulting Limited

Sandra is the CEO of M. Bryan Consulting Limited, a leading human capital development organization that helps companies enhance their productivity and profitability. The company focuses primarily on training, coaching, and mentoring initiatives. 

Sandra holds various certifications, including being a certified IFC global master trainer in facilitating learning, a certified IFC-LPI TPMA assessor, a certified transformational coach, a certified group and team coach, and a Kirkpatrick-certified professional bronze level. She is also a signatory to the IFC Principles for Learning.

Sandra's professional experience spans over 17 years, during which she has played a pivotal role in designing and developing training content for numerous organizations, impacting over 15,000 participants through her training programs. Her expertise extends to moderating strategies and envisioning sessions, offering consultations to micro, small, medium, and large businesses, as well as public sector institutions.

A sought-after speaker on workplace learning, Sandra actively participates in domestic and international conferences. Whether designing courses, conducting training sessions, mentoring individuals or groups, managing training projects, or coaching individuals and teams, Sandra consistently infuses her work with passion (P), enthusiasm (E), and a growth (G) mindset, encapsulated in the acronym PEG.

Beyond her responsibilities at M. Bryan Consulting Limited, Sandra plays a crucial role as a valued resource person at the Lagos Business School (LBS) and serves as a distinguished faculty member at the Enterprise Development Centre (EDC). Her unwavering commitment to advancing human capital development and fostering organizational growth manifests in diverse ways.

READ OUR INTERVIEW WITH SANDRA

This free webinar is brought to you by the IFC Grow Learn Connect program implemented in partnership with the Government of Luxembourg.