Within each profession, there is a code of ethics that promotes responsible behaviors toward clients, colleagues, and society as a whole, and the learning and development industry is no exception. Members of the GLC training community are not only expected to demonstrate ethical behaviors in their practices, but also instill those behaviors among their learners. Is there always a right or wrong solution to an ethical dilemma? And how does ethical behavior relate to anti-corruption, labor, environmental, and human rights practices?

The goal of this session is to improve ethics awareness and help learning and development professionals make better ethical decisions. We will discuss the following:

  • Ethics and ethics-related concepts.
  • Why ethics matters for businesses, and training businesses in particular.
  • Ethical decision-making, i.e. how to deal with ethical challenges and dilemmas.
  • Ethical leadership.
  • Behavioral ethics, i.e. how to overcome ethical challenges related to social forces in the organization.
  • Ethical culture and conduct.

By the end of the webinar, participants should be able to:

  • Understand why it is important to lead an ethical business life.
  • Recognize their most important ethical challenges.
  • Follow a decision tree for making ethical choices.


PRESENTER: Marisa Truter, IFC-certified master trainer in facilitating learning, owner and director of Tushiyah Advisory Services

Marisa Truter

Marisa Truter is the cofounder of Tushiyah Advisory Services, a company born from a desire to upskill and enable an ordinary entrepreneur to deliver extraordinary results. Her experience covers a broad spectrum of business management areas in tourism, light manufacturing, professional services, beauty, health care, logistics, branding, and agriculture.

As a business owner and director of the training and consulting company, Marisa has vast experience in working with large organizations, where ethical standards are strictly enforced. She played a significant role in internalizing ethics in her own company and training small businesses on ethical practices. Marisa is also an accredited facilitator with the Ethics Institute.

Marisa holds an MBA from the University of Pretoria.